Bookings and calendar
Ask clients questions when they book online
Add questions to your booking page, like "Have you had a patch test?", and see the answers on the appointment.
Booking questions are asked on your online booking page, just before the client confirms. They're not asked when you book from the calendar. Need something longer, or a signature? Use consultation forms instead.
- Go to Catalogue → Booking questions.
- Under Add a question, type the Question, for example "Have you had a patch test in the last 6 months?"
- Choose the Answer type: Short answer, Yes / No or Multiple choice (type the options one per line).
- To ask it only for some services, open Only ask for some services and tick them. Tick none to ask for every service.
- Tick Clients must answer if they can't book without answering.
- Press Add question.
Answers show on the appointment, and the latest answers show on the client's page under Latest booking answers.
To stop asking a question for a while, open it, untick Ask this question and press Save. Delete question removes it straight away, but answers already given are kept on the appointments.
Still stuck?
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