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Bookings and calendar

Move or cancel an appointment

Drag an appointment to a new time, reschedule it from its page, cancel it, or mark a no-show.

Move an appointment

  1. On the Calendar, drag the appointment to the new time or team member.
  2. In the Move appointment? box, leave Email the client the new time ticked if you want them told.
  3. Press Move.

You can also click the appointment, open Reschedule, choose the Date, Time and who it's With, then press Move appointment.

Cancel an appointment

  1. Click the appointment on the calendar to open it.
  2. Press Cancel appointment and choose Why?
  3. Leave the email box ticked to let the client know, then press Cancel appointment again.

Mark a no-show

Once the start time has passed, open the appointment and press Mark as no-show, then Yes, they didn't come. Marked it by mistake? Press They did come: restore booking.

Staff can always move and cancel their own appointments. Moving someone outside their working hours, a break or time off asks you to confirm first.

Still stuck?

In Eyroxis, press Help in the menu and ask us. Not signed up yet? Send us a message.