Your account
Get help from Eyroxis support
Find quick answers or send a question to the Eyroxis team from inside the app.
Press Help in the menu. On a phone, it's under More.
- Check Quick answers first: the most common questions are answered there.
- Still stuck? Under Ask Eyroxis support, choose What's it about? and give it a Title.
- Under What's happening?, say what you did, what you expected and what happened. Add a Screenshot if it helps.
- Press Send to Eyroxis support.
We can see which salon and page your question came from, so you don't need to explain who you are. We usually reply within 1 business day. You'll get an email when we do, and replies show on the Help page.
Calling or messaging us from outside Eyroxis? We'll ask for your support code to check it's you. Owners and admins find it under Settings → Eyroxis support. Don't share it with anyone else.
If you'd like us to fix something for you, the owner can let Eyroxis support make changes for 24 hours or 3 days on the same page. It switches off by itself, or press Stop now. We never touch passwords and logins, your plan and billing, payments or refunds, and we never import, download, merge or delete clients.
Still stuck?
In Eyroxis, press Help in the menu and ask us. Not signed up yet? Send us a message.